As a firm, Personal Information like email address, name, residential address, phone number, etc required by the user for signing up is saved on your device and our server except for your ATM card details, which will be handled with utmost security. If we happen to obtain any personal information through support requests or other correspondence, it will be treated with stringent confidentiality. Any such personal information will never be shared with any other entities. Any such personal information will be retained towards the resolution of the support requests and for future reference if you need support again. We can delete the emails anytime at your request. Also, for you to become our Agent, you must do the KYC verification. KYC means “Know Your Customer”
Wrong Number Input:
PrimeData Nigeria cannot be held responsible for any number entered incorrectly. Kindly make a double check of every Cell phone number, Smart Card number, Meter number, and so on that, you are sending data, airtime or any subscription to before clicking on the “Payment” button. Hence, we won’t be held responsible if a user wants to subscribe to DSTV and input a wrong IUC number or a wrong meter number for electricity bill payment.
Airtime to Cash Agreement:
Airtime conversion rate is not fixed, it fluctuates and for this reason, our rate for each network varies per day. Hence, you will need to contact us via our social media platforms to know our buying rate anytime you want to sell airtime to us. PrimeData Nigeria reserves the right to return airtime if discovered to be fraudulent or gotten through illegal means at any point in time. Hence, do not bring fraudulent, hacked or stolen airtime to sell to us. We buy airtime of all networks starting from #1,000.00 and above as well as VTU with receipt only. Payment is made only after confirmation of airtime and it is a must for you to send us the proof of sending. Moreover, you need not rush us for payment as you will surely get paid in return on or before the close of business on the day the airtime is sent.
Safeguarding of Website & Mobile App Account:
Your password is pivotal to your Website & Mobile App account. Therefore, PrimeData Nigeria encourages you to use unique numbers, letters and special characters, and do not disclose your password to anyone. If you do share your password or your personal information with others, remember that you are responsible for all actions taken in the name of your account. Hence, you may lose substantial control over your personal information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately notify us and change your password.
Marketing and Promotion:
PrimeData Nigeria may use your personal information to share information with you on new products and services, promotional offers and content that may be of interest to you. By opening our Website & Mobile App account, you consent to us sending you updates about PrimeData Nigeria products.
No to Piracy:
PrimeData Nigeria reserves the right to sue or persecute anyone/organization who tries to clone our Website & Mobile App. Hence, Perpetrators will be rightly punished for trying to fake/duplicate copies in our name to scam people. Also, PrimeData Nigeria doesn’t tolerate illegal or malicious activity being carried out on the Website & Mobile App.
PrimeData Nigeria cannot request Personal information from you except on support requests or correspondence, so this document addresses only the disclosure and use of the information we collect from you. If you disclose your information to others, whether they are buyers or sellers on other sites throughout the internet, different rules may apply to their use or disclosure of the information you disclose to them. Hence, PrimeData Nigeria does not control the privacy policies of third parties, and you are subject to the privacy policies of those third parties where applicable. We encourage you to ask questions before you disclose your personal information to others.
Error in Funding/Opting Out:
In case of overfunding error, you need to use up your wallet balance for transaction purposes only on the Website & Mobile App. PrimeData Nigeria doesn’t transfer funds to banks. However, if you no longer want to use PrimeData Nigeria Website & Mobile App, then you need to either use up your wallet balance for purchases or forfeit it. The reason is that PrimeData Nigeria doesn’t allow the transfer of funds to the bank, for now, it might be considered in the nearest future.
By choosing to proceed, you agree that you understand that you are opening a PrimeData Nigeria Website & Mobile App account and that all the information you have supplied is for this. You agree to abide by the above-listed terms of service, which govern our operations. By opening our Website & Mobile App Account, you consent to our carrying out of regular fraud prevention checks.